Order
Forms
Placing and Receiving Your Book Order
How Do I Place an Audio Textbook Order?
You
can order your audiobooks online by selecting the ORDER NOW button
above and at the top of every page on this site, or you can place
your order by phone, fax, e-mail or
US mail.
If you
choose to order online, you may browse the catalog without logging
in, but when you are ready to place your order, you must log in.
If you choose to order books via one of the other methods, be certain to include the following information:
- Your borrower ID number (optional)
- Your name
- Your daytime phone number
- Your mailing address
- Book title and/or shelf number, including
prefix to indicate whether the book is analog or digital.
- Author
- Copyright date, edition or grade level
Prior to placing your order, you can find the titles and shelf
numbers by clicking the ORDER NOW button and browsing RFB&D's
online catalog.
To
Order by Phone:
Call 1-800-221-4792
To
Order by Fax:
Dial 609-987-8116
To Order by E-mail:
leave a message in the Member Services
mailbox. Be certain to include the necessary ordering information
listed above.
To Order by US Mail:
our address is:
Attn: Member Services
RFB&D
20 Roszel Road
Princeton, NJ 08540
For your convenience, you may click
on the link below for printable order forms.
How
Will Books Be Mailed?
Audio books are
mailed "Free Matter for the Blind or Handicapped," which
can take up to two weeks. If you would like faster delivery, you
can request to have the books sent to you by way of United Parcel
Service (UPS) or first class. You will be charged for the postage
costs.
The turnaround
time for fulfilling and shipping book orders is approximately
two working days. RFB&D's busiest times, or "peak periods,"
are the months of January, June and mid- August through the end
of September. We encourage you to place your book requests well
ahead of these months. Processing a book request can take up to
a week during peak periods, and mail delivery time may require
an additional two weeks. Thus, we recommend you submit your order
at least four to five weeks in advance of your needs.
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