Member Services
For questions about membership, ordering books or playback products, applications or other member-related issues. You also may call our Member Services Department directly toll-free at 800-221-4792.

Problems with RFB&D AudioAccess downloadable audio textbooks?
Please visit our AudioAccess Technical Support website at http://www.rfbd.org/audioaccess-support for help. You can also email us at AudioAccessSupport@rfbd.org or call for help at 800-772-3248.

Problems with Your RFB&D AudioPlus CD?
Let us know. Please include your membership ID# and your shelf # of the book (on the CD and begins with DT- or AD-). Let us know the problems you experienced. They might include: trying to go to a page and was unable to; not being able to go to all sections of the book that you wanted; poor sound quality; and/or not enjoying how your book was read. Please include any additional comments you might have (please provide specific page numbers if possible).

Donation Information
For information on donating to RFB&D, or you may call >866-RFBD-585

Technical Support for Our Players
If you are having a problem with a playback device or software, please contact Member Services by phone at 800-221-4792, prompt 3 or via e-mail. If you are submitting an e-mail, please include which player/software you are using, the version and details about the problem with the player/software.

Technical Support for Our Website or Online Ordering System
For non-order questions about navigating the web page, browser support, or error messages only. Please send us an e-mail and include the name of your browser and the version, such as Internet Explorer 5.0. Also include any assistive technology you might use and the version (if any), such as WindowEyes.

Reference Librarian
For members who require assistance in finding recorded titles on a specific topic, contact our reference librarian for a subject search through RFB&D's extensive collection. You also may call 609-520-8031.

Success Stories
Teachers, students, parents, professionals, tell us how RFB&D helped you.

Strategic Communications
Media queries, annual reports, information about RFB&D for members of national and local news organizations. You may call 800-803-7201, press 6.

Volunteering
For information on how you can donate your time at a local studio, you may also call 800-803-7201

Phone contacts:

Member Services, Individual and Institutional:
800-221-4792
Custom Recording Service: 609-520-8096
Volunteer Information: 800-803-7201
Donation Information: 866-RFBD-585

If you prefer to contact us by mail, our address is:

RFB&D
20 Roszel Road
Princeton, NJ 08540
866-RFBD-585

Directions to RFB&D Headquarters in Princeton, NJ:

From Northern New Jersey (via New Jersey Turnpike)

1. Take New Jersey Turnpike South to Exit 9 (New Brunswick)
2. After tollbooth, bear right and follow signs for Route 18 North/Route 1 South (Trenton). The road curves so it is best to stay in the middle lane for a few hundred feet and then switch immediately to the right-hand lane to exit onto Route 1 South (Trenton)
3. Travel on Route 1 South approximately 20 miles into the Princeton area (passing through North Brunswick, South Brunswick and Plainsboro)
4. Take Alexander Road EAST - Princeton Junction Exit (crossing over Route 1) and continue straight to third traffic light
5. At third light, turn right onto Roszel Road. RFB&D is the third driveway on the left (# 20) before the Post Office

From Northern New Jersey (via I-287 and Route 206)

1. Take 287 South to Exit 17 (Route 202/Route 206 South). Merge onto Route 202/206 South
2. Take the Route 28 ramp towards Route 206 South/Princeton and exit onto Route 206 South
3. The road becomes Route 206 South/Bayard Lane as you approach Princeton
4. In Princeton, turn left onto Nassau Street (Route 27)
5. Turn right onto Washington Road and follow to intersection of Route 1
6. Turn right onto Route 1 South to Alexander Road EAST - Princeton Junction Exit (crossing over Route 1) and continue straight to third traffic light
7. At third light, turn right onto Roszel Road. RFB&D is third driveway on the left (#20) before the Post Office

From Philadelphia/Southern New Jersey Areas

1. From Pennsylvania, take Route 95 North to Exit 67 (Route 1 North). (Note: At certain points, Route 95 North doubles as Route 295 South)
2. From Southern New Jersey, take Route 295 North and exit at Route 1 North
3. Follow Route 1 North past Quakerbridge Mall (on your right) to the Alexander Road exit, which is the next light after the Carnegie Center exit (past the Hyatt)
4. Proceed along Alexander Road to the second traffic light (Roszel Road) and turn right. RFB&D is the third driveway on the left (#20) before the Post Office

From Central New Jersey

1. From points East, take Route 33 into Hightstown. At end of road (across from firehouse), turn left at the light. Turn right at the next light (Stockton Street/Route 571) and take that road to the Route 130 intersection. Cross over highway, staying on Route 571
2. From points North, take Route 130 South to East Windsor. After the shopping center with Burlington Coat Factory, turn right at the light onto Route 571 (Princeton-Hightstown Road)
3. Travel on Route 571 approximately six miles into West Windsor. After high school area, but just before the Acme shopping center, turn left at the light onto Alexander Road (by the gas stations)
4. Continue about half a mile and turn right after the sharp curve, to cross over railroad bridge
5. At the second light, turn left (first light is for the train station) onto Roszel Road. RFB&D is the third driveway on the left (#20) before the Post Office