Answers to Questions to Frequently Asked Questions for RFB&D's Services

1. Copyright law prevents RFB&D from allowing usage by students who do not have a documented print disability. Anyone with a documented print disability, such as a learning disability, visual impairment or other physical disability is eligible to become a registered member with RFB&D®. To learn more about membership, visit our membership page.
2. You can check RFB&D's online catalog of audio books.Also, you may call the Boston outreach department at (617) 577-1111, extension 12 or e-mail jdougherty@rfbd.org.
3. The Boston Unit can take member requests if the book is deemed appropriate for the master audiobook library. Keep in mind that RFB&D records only entire books for the master audiobook library. Schools must provide two copies of the books to be recorded. The recording process takes a considerable amount of time; you should estimate that a 150-page book would take at least three months to complete. Contact the outreach department at (617) 577-1111, extension 12 for more information.
4. That is a very individual decision. Most schools, however, find that it is wiser to keep the audio books and playback equipment at the school at all times, but encourage individuals who use them at home to enroll as individual RFB&D members. Teenagers often find that their only free time for listening is at home, so you may want to consider making audio books available on a checkout basis.
5. The more parents know about this program the better, particularly if students will be using audio books at home. RFB&D offers informational literature that can be sent home with students who are participating in an audio books program. RFB&D outreach staff is also available to speak at parent groups.
6. Regular education teachers need to become familiar with audio books and equipment so that they can instruct and support students in an inclusionary setting as well. We recommend that all teachers attend a free teacher training on the use of audio books, how to order audio books, and how audio books benefit their students with print disabilities.
7. RFB&D has a "Tools for Success" catalog that has an order form in the back. Also you can visit RFB&D's online catalog.
8. RFB&D has several models of CD players and software. For specific information on all our playback devices, please refer to the RFB&D's Players and Accessories page or call the Boston Unit outreach coordinator at (617) 577-1111, extension 12 or e-mail jdougherty@rfbd.org.
9. RFB&D replaces any and all defective CDs and can assist you with any problems you may encounter with playback devices that are purchased through us. There are limited warranties on all playback devices purchased through RFB&D. Call our headquarters location for further assistance at 1-800-221-4792 or e-mail custserv@rfbd.org.